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News:
A New Track: Law Firm Gives Written Service Guarantees
Chicago Tribune
05/30/95
Excerpted from The Chicago Tribune
Ungaretti & Harris introduces their written service guarantee, the first of its kind. The guarantee has been criticized as being a mere marketing gimmick, but, according to the firm, it is a reaction to more demanding clients and more competitive law firms. In order to develop their guarantee, the firm paid special attention to research that shows that the most important issue to clients is service.
For more information, please contact the Marketing Department.
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